From the Smallest Details to the Biggest Decisions

Selling your home is more than just a transaction—it’s a deeply personal journey. Whether you’ve lived there for a few years or a lifetime, it’s a place filled with memories, milestones, and moments that matter. We understand that letting go can seem a big step, but it’s also the start of something exciting: a fresh chapter, a new beginning.

At Porter Estate Agents, we know that every home has its own story, and every seller has their own reason for moving on. That’s why we take the time to listen, support, and guide you with care and honesty from the very first conversation. Whether you’re upsizing, downsizing, or relocating, we’ll make sure the process feels as smooth and stress-free as possible.

With expert advice, local knowledge, and a personal touch, we’ll help you present your home in its best light, find the right buyers, and get the results you deserve. Selling a home can be emotional—but with the right team by your side, it can also be empowering.

We’re here to help you take that next step, with confidence and peace of mind.

The Selling Process

We are ‘people’ people. Every member of our small team is a property enthusiast as well as expert, keen to chat and support your selling journey from start to finish. Here's our step-by-step guide to how a sales process should unfold:

Market Appraisal/Property Valuation

Moving home is one of the biggest events that take place in life and can feel daunting, so we ensure that our free appraisals and valuations are personal to each client. We make sure we fully understand the reasons and emotions behind your move, often resulting in a few phone calls and and a consultation for us to pop over to carry out a free valuation and give you our thoughts on the marketing and value of your home.

We are well-versed and able to impart detailed advice on how to maximise the value to achieve the best price, whether that be regarding presentation or home improvements.

Our meeting is followed up in writing along with evidence to why we have advised the price we have come to.

Instruction

Once you have instructed us to sell your property, we will immediately start speaking with our prospective buyers tosparkinterest straight away. This can happen before the marketing materials are produced, helping to create someanticipation while we work behind the scenes with the particulars.

IMPORTANT – we do not tie our clients into long term contracts like most other estate agents. We believe in the advice we give and are confident that each client will be extremely satisfied with the results and the way we work. Our clients have the freedom to walk away at any point during the journey. This means that we are fully accountable from Day 1 and ensures each client has 100% of our focus and attention at all times.

Marketing

The way your home looks and is presented is of the utmost importance. We will ensure your property stands out from the rest. The way we market our clients’ properties offers maximum exposure to gain attention of the largest audience possible, attracting the best buyers and the best price.

Our Sales Marketing Package includes:

• Professional Photography
• Professional Floor Plans
• Social Media Marketing & Campaigns
• Listed on Rightmove, Zoopla and Prime Location
• Video Tours*
• Virtual Tours*
• Live & Virtual Open Homes*
• Regular email mailouts to our buyer database
• For Sale boards
• SMS & WhatsApp mailouts
• Speaking with our extensive buyer database
• Viewing Feedback

*optional extra

Viewings Process

The viewings of your home will be conducted by the agent you instructed to sell your property. We believe that in order to effectively sell a home you must know the home, as well as the area, since it is the lifestyle your home has to offer that we want buyers to embrace.

We provide real-time feedback after a viewing is conducted, by phone calls, WhatsApp group chats and text messaging, plus email.

We will then follow up with the prospective buyers later that same day or the day after, making sure to gather as much information as possible to communicate back to you.

We are available 7 days a week and are available for viewings outside of normal hours, maximising the buyer opportunities in our busy lives.

Offers/Sold STC

Our aim is to produce several offers with one core focus; to achieve the best price with the best buyer.

Each member of our term are expert negotiators with years of experience in successful outcomes. Every buyer is financially checked, along with any chain situations, making sure any potential issues or delays are highlighted and dealt with prior to the legal process starting.

Progressing The Sale

After an offer has been accepted on your home and it is in the hands of the solicitors, we make sure all parties are in regular communication to support a smooth sales process.

We will speak to all parties involved including mortgage advisors and fellow agents. Constant communication is paramount to anticipate any problems before they arise, whilst doing all we can to reduce the overall sales time. We have endless experience in managing the progression of sales and are able to draw on our expertise at any point. We are always a phone call away to alleviate and manage any concerns you may have.

Exchange & Completion

It is an exciting and rewarding moment when the exchange of contracts takes place, and when the completion day is set, we remain on hand to support with arrangements and get ready for the receiving of the all-important keys!

We will be there to celebrate this milestone moment with you. We hope our journey does not end there; many clients keep in touch to stay abreast of the property market and receive up to date valuations of their homes. Repeat business is a strength we are very proud of.